5 BIG Mistakes in Identity Verification That Are KILLING Your Revenue

How AI-powered verification reshapes compliance, customer trust, and growth

“Identity is like sanitation; it has to always work

Ravi Bijlani, CEO | KYXStart.ai

Fraud costs are rising, compliance is getting tougher, and fintech leaders are under pressure to onboard faster while keeping trust intact. That's the world this conversation tackles head-on. Fraud costs are rising, compliance is getting tougher, and fintech leaders are under pressure to onboard faster while keeping trust intact. That's the world this conversation tackles head-on. Host Tedd Huff, CEO and Founder of fintech advisory firm Voalyre, sits down with Ravi Bijlani, a fintech veteran and CEO of KYXStart.AI, to break down how identity verification has become a driver of revenue and customer satisfaction.

Companies are treating identity as a continuous signal now. Think global data, AI-powered verification, and real-time context. That shift means companies can approve more good customers, stop fraud at the point of risk, and cut onboarding times dramatically. The numbers tell the story: onboarding times reduced by 80%, fraud rates cut by more than half, and match rates improving by over 30% when platforms use the right mix of signals.

This episode pulls back the curtain on how financial companies are moving past outdated methods like scanning licenses or checking static IDs. Those tools can't keep up when fraudsters use deepfakes, synthetic identities, and even AI-built scams. The only way forward is smarter systems that use AI to fight AI. As Ravi explains, "It's a war amongst AI versus AI, and the only AI that's gonna win is the one that has more data."

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Identity is also about customer experience. Friction has long been seen as a form of security, but honestly, friction often equals customer drop-offs. Every lost customer is lost revenue, and no business can afford that. By building seamless onboarding that still respects compliance, fintech companies create trust while supporting growth.

Global scale makes the challenge even bigger. A driver's license might work in one country, but it doesn't prove anything in another. Phone numbers, bank accounts, and social profiles connect people across borders and provide the universal signals needed for accurate verification. That's why KYXStart.AI built its system on access to over 500 data sources in 200+ countries. The idea is to give businesses a single API that adapts to local rules while providing a global view.

Beyond the tech, this episode also highlights leadership lessons. Building teams that stay curious, act with a founder's mentality, and focus on solving real customer problems is just as important as any platform. The companies that succeed are the ones that combine strong data with strong leadership.

And then there's the forward-looking piece: concepts like a "walletless wallet," where identity is continuously verified behind the scenes, no extra steps required. This isn't just theory. It's a glimpse into what's already being tested today.

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For fintech leaders, compliance officers, fraud teams, and anyone building financial services at scale, this episode delivers insights you can put to work immediately. You'll see how identity verification has moved from a backend task to a strategic growth lever. You'll hear why real-time verification is now essential. And you'll get a clear picture of how AI, global compliance, and seamless onboarding are reshaping what it means to know your customer.

This is the kind of conversation that makes you stop and think about how identity verification fits into every aspect of fintech. Smart companies build systems that protect customers, increase revenue, and work across borders.

TLDR:

Host Tedd Huff, CEO and Founder of fintech advisory firm Voalyre, sits down with Ravi Bijlani, a fintech veteran and CEO of KYXStart.AI, to unpack how identity verification is changing from a back-office task into a true growth driver.

Fraud is getting smarter, compliance is getting tougher, and customers expect onboarding that's instant and safe. Identity verification has become a growth driver instead of just a fraud prevention tool. This breakdown shows how real-time verification, AI-driven fraud detection, and global identity signals are reshaping fintech's future.

You'll learn why reducing friction creates higher trust, how continuous verification models keep accounts secure, and why deterministic checks beat predictive systems. The insights here go beyond security. They show how stronger data, smarter compliance, and customer-focused design can increase revenue and protect businesses worldwide.

If you want to understand the real playbook for scaling in fintech, this is where you'll find the practical steps: faster onboarding, global KYC compliance, and AI-powered fraud defense that actually works.

Don’t forget to like, share, and subscribe for more insights from industry leaders!

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Key Highlights:

When AI Fights AI

The fight against fraud has reached a new level. Criminals now use advanced AI tools to create deepfakes, synthetic identities, and large-scale scams. The only way to stop them is with AI-powered defense systems that have access to more data and real-time signals. This episode shows why data-driven AI fraud detection is becoming the most important weapon for fintech companies trying to stay secure and compliant in a high-risk market. Keywords: AI fraud detection, fintech fraud prevention, deepfake fraud, synthetic identity, financial crime, real-time fraud monitoring.

Friction Kills Customer Trust

Too many companies still believe friction equals security, but honestly, friction causes customer drop-offs and lost revenue. When onboarding and verification take too long or feel complicated, users leave. That means fewer accounts, less trust, and lower revenue. A seamless, real-time verification experience can secure accounts while boosting customer satisfaction. Keywords: customer trust fintech, seamless onboarding, frictionless identity verification, fraud prevention fintech, customer experience banking, reduce churn fintech.

Cutting Onboarding Time by 80%

Fast onboarding doesn't just make customers happy, it drives real growth. By reducing onboarding time by 80% and cutting fraud rates by 60%, companies are proving that identity verification can improve both security and revenue. This balance of speed and protection is becoming the benchmark for fintech leaders worldwide. Keywords: fast onboarding fintech, onboarding speed, KYC verification, fraud reduction fintech, fintech growth strategy, real-time customer onboarding.

Data Is the Real Advantage

When it comes to fraud prevention and compliance, everything starts with data. The more accurate and contextual the data, the better the verification results. Using signals like phone, banking, and social data creates a stronger foundation for decision-making. Fintech leaders who put data first are building systems that adapt globally and scale effectively. Keywords: data-driven fintech, identity data signals, KYC compliance, global fraud detection, AI-powered data verification, fintech risk management.

Deepfakes Are Getting Too Good

Deepfakes and synthetic identities are no longer rare. They're common tools used by fraudsters to bypass outdated verification systems. This episode highlights why companies need advanced AI to spot these threats in real time and protect users from identity theft. Fintechs that rely on static checks are at serious risk of being left behind. Keywords: deepfake fraud detection, synthetic identity theft, AI fraud protection, real-time ID verification, financial fraud risks, fintech compliance solutions.

What Identity Fabric Actually Means

Identity today isn't a single piece of information. It's a fabric made from multiple global signals that work together to confirm who someone really is. This new approach makes verification more accurate, scalable, and secure. It's how fintech companies can serve customers worldwide while reducing fraud. Keywords: identity fabric fintech, global KYC solutions, identity verification platform, contextual identity, AI-powered ID verification, seamless fintech compliance.

Trust Starts With Real-Time Checks

Trust is everything in financial services, and it starts with knowing exactly who you're working with. Real-time identity verification builds confidence between businesses and customers while keeping fraud out. Companies that use instant verification don't just meet compliance standards. They also improve customer loyalty. Keywords: real-time identity verification, fintech trust, secure onboarding, KYC AML compliance, customer verification fintech, fraud prevention banking.

Global Signals Beat Local IDs

Traditional identifiers like driver's licenses or national IDs are limited by geography. They don't scale across borders. Global signals like phone data, banking history, and social presence do. These signals create a stronger, universal system for verifying identity that works anywhere. Keywords: global identity verification, cross-border KYC, fintech international compliance, global ID signals, phone data verification, fintech onboarding global.

Walletless Wallet Concept Emerging

The future of identity may not involve physical or even wallets. A walletless wallet constantly verifies who you are in the background, making transactions safer and easier. This approach reduces fraud and keeps user experiences smooth. Keywords: walletless wallet fintech, continuous identity verification, future of ID verification, seamless fintech experience, AI-powered KYC, global fraud protection.

Focus on Solving User Problems

Fintech leaders are often distracted by the latest tech trends, but real success comes from solving the problems customers face every day. When identity verification is designed around user needs, companies reduce fraud, increase revenue, and build lasting trust. Keywords: user-focused fintech, solving customer problems, fintech growth strategy, identity verification for users, fintech leadership insights, customer-first compliance.

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Takeaways:

1️⃣ Think of Compliance as Strategy

Compliance isn't just a box to check. It can actually help you scale. Treat compliance frameworks as tools to strengthen trust, open new markets, and create smoother onboarding experiences that directly support business growth. .

2️⃣ Use Contextual Identity Signals

Static IDs are limited and easy to fake. Strengthen verification by adding contextual signals like phone activity, banking records, and social data. These layers give you a more accurate view of a customer and cut down false positives.

3️⃣ Build Teams Around Curiosity

The best solutions often come from curious teams. Encourage people to ask questions, test new approaches, and think beyond templates. That mindset leads to better customer experiences and stronger fraud defenses.

4️⃣ Adopt Continuous Verification Models

One-time checks leave gaps. Continuous identity verification keeps accounts secure throughout the customer lifecycle. It gives you real-time awareness, reduces fraud risks, and keeps customers confident in every interaction.

5️⃣ Choose Deterministic Over Predictive

Predictive systems rely on assumptions that can fail under pressure. Deterministic verification gives clear, immediate answers you can trust. Using this approach means faster approvals, fewer mistakes, and stronger compliance.

Ravi Bijlani

KYXStart.ai

Fintech Confidential

Time Stamps:

00:00 Highlights

01:38 Under Sponsor

02:43 Welcome Ravi

04:47 Getting Into FinTech

06:29 Identity Verification Today

08:54 Evolution of Identity

11:05 Friction vs Security

18:27 Skyflow Sponsor

19:29 Market Dynamics

34:17 Light vs Deep Search

37:02 Success Story

40:41 Leadership Philosophy

45:07 Scaling Priorities

50:43 Future of Identity

57:01 Founder Advice

59:34 Episode Wrap

01:00:25 Hawk Sponsor

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Transform Your Merchant Applications with Under. The Under platform revolutionizes how you handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc 

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About The Guest:

Ravi Bijlani

Ravi Bijlani is the Founder & CEO of KYXStart.AI with more than 25 years in fintech. He previously served as GM at Equifax and Prove Identity. Ravi is an investor in SingularKey (acquired by Ping Identity) and holds multiple patents. He earned an MBA from Georgia Tech with Summa Cum Laude honors.

KYXStart.AI is a global identity verification platform that offers AI-powered verification, fraud detection, and compliance solutions. It is designed to improve match rates, reduce costs, and streamline onboarding with real-time data across more than 200 countries.

About the Host:

Tedd Huff is CEO and Founder of Voalyre, a fintech advisory firm, and the host and executive producer of the FinTech Confidential network. With 25+ years in payments and fintech, Tedd has served as an advisor, co-founder, and executive, driving growth and simplifying global payment systems.

DD3 Media is a media creation, management, and production company delivering engaging content globally

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