In this episode of Leaders One on One by Fintech Confidential, Tedd Huff talks with Scarlett Sieber, the Chief Strategy and Growth Officer at Money20/20, about the key trends and issues shaping the fintech industry. The episode focuses on topics like fraud prevention, artificial intelligence (AI), regulations, and how fintech events like Money20/20 help companies connect and grow.

One of the most interesting parts of the conversation is about how AI is helping companies detect fraud. AI can analyze large amounts of data to catch fraud before it happens, making transactions safer. This has become a big topic in the fintech world, and it’s something that a lot of companies are talking about at Money20/20. AI is not only helping with fraud detection, but it’s also making customer service better by giving companies a clearer picture of their customers' needs.

The discussion also covers the growing role of regulations in fintech. As the industry gets bigger, governments are paying more attention to how fintech companies operate, especially when it comes to things like data privacy and security. This means that fintech companies need to stay on top of the rules to make sure they’re following the law. A few years ago, regulatory talks at events like Money20/20 might have been overlooked, but now they draw big crowds, showing just how important these rules have become.

Another key topic is the differences in fintech across regions. In Europe, for example, open banking is a big deal. Open banking lets people share their financial data with different companies, which allows for new services to be created. Meanwhile, in Asia, cross-border payments are more of a focus. As businesses in Asia do more work across different countries, making these payments faster and cheaper is becoming more important. It’s interesting to see how different parts of the world are tackling these issues in their own ways.

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The talk also touches on super apps, which are really popular in Asia. These apps let users do a bunch of things—like shop, pay bills, and get loans—all in one place. While they’re starting to gain attention in other regions, Asia is still leading the way. Super apps are making life easier for people by giving them access to many services in one app, which helps companies keep users engaged.

Money20/20 itself is a big part of the conversation. The event has become a key place for fintech companies to connect and grow. Many companies use it as a platform to announce new products or partnerships. For startups, it’s also a great place to meet investors and potential partners. Scarlett explains how Money20/20 is designed to help companies get the most out of these opportunities, whether it’s by meeting the right people or pitching a new idea.

The episode also offers advice for fintech startups. One big piece of advice is to stay flexible. The fintech industry changes fast, so companies need to be ready to adjust their plans and try new things. Another important point is to know what makes your company unique. Being able to explain your strengths clearly can help when you’re trying to attract investors or partners.

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Networking is also a huge part of success in fintech. Events like Money20/20 are a great way to meet people who can help your company grow. Even unexpected connections can turn into important opportunities, so it’s important to keep an open mind and take advantage of the chance to build relationships.

The conversation wraps up with some thoughts about the future of fintech and how companies can prepare for what’s next. The key takeaway is that companies need to stay informed, be ready to change, and focus on building strong connections. With the right approach, fintech companies can keep up with the fast pace of the industry and find success.

TLDR: This episode gives a look at some of the most important topics in fintech today. From AI and fraud prevention to regulations and networking, there are plenty of opportunities for companies that are ready to adapt and grow.

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Key Highlights:

How AI is Redefining Fraud Detection

AI plays a major role in spotting fraud early, allowing companies to take action before it occurs. With AI’s ability to scan vast amounts of data and find patterns, fintech is focusing heavily on making transactions safer and more secure.

Tightening Regulations in Fintech

As fintech grows, regulations around data privacy and operations are becoming stricter. Companies are now more focused on meeting these new requirements to avoid legal issues and maintain trust with their customers, making regulation a key area of concern.

Super Apps Are Changing Everyday Transactions

In places like Asia, super apps combine multiple services—like payments, loans, and shopping—into one platform. This shift to all-in-one apps is making everyday transactions easier for users and helping companies keep customers engaged with more frequent use.

Simplifying Cross-Border Payments

Global trade is pushing companies to find ways to make cross-border payments quicker and more affordable. By improving how money moves between countries, fintech is reducing the delays and high costs that often come with these transactions.

Open Banking Drives New Services

In Europe, open banking is helping companies create better financial services by allowing secure access to customer data. This trend is encouraging competition among banks and fintech firms, which leads to more personalized and useful financial tools for consumers.

Fintech Events: More Than Just Networking

Events like Money20/20 have become important for companies looking to make major announcements and create partnerships. These events provide a platform for businesses to connect, share ideas, and launch products, making them a valuable tool for growth in the industry.

The Growing Focus on Fraud Prevention

With more online transactions than ever, fraud prevention has become a top priority in fintech. Companies are using advanced tools, like AI, to protect customer data and prevent fraudulent activity, ensuring a safer environment for all users.

The Power of Networking in Fintech

Building strong connections is essential for success in fintech. Networking at events or within industry circles allows companies to find new partners, investors, and clients, which can lead to long-term business growth and success.

Flexibility Is Key for Fintech Startups

Fintech startups need to stay flexible to succeed in this fast-moving industry. Companies that can quickly adjust to changes in the market while holding onto their core strengths are the ones that manage to grow and survive long-term.

Compliance: A Growing Concern for Fintech

Staying compliant with new regulations is becoming a bigger challenge for fintech companies. Meeting these legal requirements not only keeps companies on the right side of the law but also builds trust with customers, making compliance a critical part of the business.

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Takeaways:

1️⃣ Leverage Competitive Networking at Conferences

Attendees at events like Money20/20 should actively use the available networking tools to meet new partners, potential investors, or clients. Attending with specific goals and capitalizing on structured networking sessions ensures valuable connections are made in a short period.

2️⃣ Make the Most of Focused Content Sessions

At major fintech conferences, the variety of content can feel overwhelming. By targeting sessions based on personal expertise and interests, like AI or compliance, attendees can absorb relevant information without being lost in the crowd of talks and presentations.

3️⃣ Use Customer Feedback to Improve Fintech Offerings

Listening to customer feedback is a powerful tool in shaping fintech products and services. Incorporating customer opinions and adjusting content or service structures to meet user expectations can enhance customer satisfaction and engagement.

4️⃣ Adapt to Market-Specific Models

In fintech, copycat models can succeed due to differing regulations across regions. Entrepreneurs should consider how successful business models from one country can be adapted to fit another market’s unique rules and customer needs.

5️⃣ Capitalize on Strategic Partnerships with Tech Giants

Companies should look for opportunities to collaborate with major tech players like NVIDIA and Oracle, which are increasingly entering the fintech space. Partnering with well-established firms can bring credibility and resources to fintech startups.

Links:

Scarlett Sieber

LinkedIn: https://www.linkedin.com/in/scarlettsieber/

X: https://x.com/scarlettsieber

Money 20/20

Website: https://www.money2020.com/

LinkedIn: https://www.linkedin.com/company/money2020/

X: https://x.com/money2020

Facebook: https://www.facebook.com/Money2020/events/

Instagram: https://www.instagram.com/money20_20/

YouTube: https://www.youtube.com/@Money2020Tv

Fintech Confidential

YouTube: https://fintechconfidential.com/watch

Podcast: https://fintechconfidential.com/listen

Notifications: https://fintechconfidential.com/access

LinkedIn: https://www.linkedin.com/company/fintechconfidential

X: https://X.com/FTconfidential

Instagram: https://www.instagram.com/fintechconfidential

Facebook: https://www.facebook.com/fintechconfidential

Time Stamps:

This is a Production of Diamond D3, Media

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About The Guest:

Scarlett Sieber, Chief Strategy & Growth Officer | Money 20/20

Scarlett is the Chief Strategy and Growth Officer at Money20/20 and a bestselling author, having recently published “Embedded Finance: When Payments Become An Experience.” Scarlett’s expertise has been recognized by her appointment as a senior advisor to NASA, and her diverse career spans various roles in the finance and tech sectors. She was previously Vice President at USA, where she led their newly created business development initiative, and as Chief Innovation Officer of Opus Bank, she led the digital strategy and transformation for Opus and its $15B trust subsidiary, Pensco.

Money 20/20

Founded in 2011, Money20/20 creates destination shows where the most innovative people in payments, fintech, and the broader financial services industry connect. Famed for their high-impact networking, the USA, Europe, and Asia editions are regarded as unmissable by financial services professionals. Money20/20 is the space where the industry’s smartest visionaries and innovators come together to create the future of money. Money20/20 is an Ascential show.

About the Host:

Tedd Huff: 

Tedd Huff is the Founder of Voalyre, a professional services advisory firm focused on global payments and DD3 Media.

Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.

DD3, Media: 

DD3 Media is a media creation, management, and production company delivering engaging content globally

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