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Accrued, is a Fintech Confidential Series on LendTech, with support provided by LoanPro.

This series explores Fintech through the lens of Lending with conversations with those making decisions that shape the market.

Covering the impact of Compliance, Optimization, the need for modernization, and the growing demand for Personalization

“Build Products, Not Features”

Timothy Li - Co-Founder & CEO , LendAPI

In this episode of FinTech Confidential, host Tedd Huff and co-host Colton Pond sit down with Timothy Li, CEO of LendAPI, to discuss key advancements, challenges, and strategies in the fintech industry. The episode highlights Timothy’s insights on the most pressing topics shaping financial technology, emphasizing practical strategies for success in a constantly evolving industry.

The conversation opens with a deep dive into one of the biggest challenges in fintech today: fraud detection. With financial technology moving at a fast pace, ensuring that security measures can keep up is crucial. Timothy sheds light on how banks and financial services are combating fraud with advanced tools like multi-factor authentication and keystroke biometrics to verify identities and prevent account takeovers. Despite these advancements, Timothy notes that addressing fraud remains complex, especially with new developments in global payments and regulations. He emphasizes that while technology offers better tools, the complexity of the problem requires continuous innovation in fraud prevention.

Building complete products rather than isolated features is another central topic. Timothy stresses that fintech companies must develop holistic solutions rather than focusing solely on trendy features. In his view, many fintech startups risk becoming obsolete if their offerings are only an add-on rather than a core product, especially as large tech companies can easily replicate standalone features. He advises that building a sustainable company requires focusing on real, lasting solutions that solve significant, unmet needs. By delivering comprehensive products, fintech companies can ensure longevity and relevance in a competitive market.

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The episode also explores the importance of partnerships within fintech. Timothy explains that effective partnerships are essential to delivering a full-service solution for customers, allowing companies to combine resources and expertise to streamline the experience for banks and financial institutions. Through partnerships with companies like LoanPro, LendAPI offers institutions a complete package, which significantly reduces setup time and costs, making adoption easier for banks looking to improve their customer onboarding processes.

One of the most exciting future opportunities discussed is the potential in international payments. Timothy sees this as a largely untapped area in fintech with enormous potential for growth. Using blockchain and crypto technology, he envisions a system that allows low-cost, efficient, cross-border transactions. However, Timothy acknowledges the regulatory hurdles and complexities of aligning different countries and institutions under a unified system. While the technology for international payments is progressing, Timothy notes that policy and cooperation across nations will be critical for its success.

Timothy also emphasizes the value of customer feedback as a cornerstone of product development. In his view, ongoing conversations with customers provide valuable insights into their needs and pain points, helping fintech companies create better-targeted solutions. Rather than building products based on assumptions, he argues that companies should actively seek customer input to stay relevant and responsive. This feedback-driven approach allows fintech companies to keep pace with changing demands and avoid wasting resources on features or services that do not address real issues.

The episode concludes with a focus on the importance of execution in fintech. Timothy points out that having an innovative idea is only part of the process; successful companies must also excel in implementing and refining those ideas. Execution, he says, requires agility, attentiveness to customer needs, and a willingness to adapt. By prioritizing action over theoretical ideas, fintech companies can bring their solutions to market faster and better address the challenges that their clients face.

Overall, this episode provides a detailed look at the strategies and challenges fintech companies encounter, underscoring the need for security, customer focus, effective partnerships, and dedicated execution. Timothy Li’s insights into LendAPI’s approach serve as practical advice for fintech professionals, founders, and enthusiasts alike who are interested in the core principles of building resilient financial technology solutions.

Stay tuned for more episodes as Tedd Huff and Colton Pond continue to explore the world of fintech.

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Key Highlights

How Fintech Tackles Fraud: The Latest Security Trends

Fraud detection remains one of the toughest challenges in fintech, as companies work to secure customer data and protect accounts from attacks. In this discussion, new methods like keystroke biometrics and multi-factor authentication show how fintech companies are enhancing identity verification to stay ahead of fraud risks.

Building Products, Not Features: The Key to Lasting Impact

Fintech companies are challenged to create complete products rather than isolated features that can be easily copied. Startups risk fading out if they focus only on trendy tools instead of full solutions that serve real customer needs. Here, companies learn the importance of building products that truly stand the test of time.

Partnerships: The Secret Behind Fintech Success

Effective partnerships help fintech companies offer full-service solutions. By collaborating, fintech firms can expand resources and improve their services, allowing banks to streamline onboarding processes quickly and with fewer costs. Partnerships make it possible to deliver tools without heavy lifts from the client side.

International Payments: The Next Big Opportunity in Fintech

International payments represent a major growth area, as fintech works to simplify cross-border transactions. With blockchain as a potential solution, there’s a push for seamless, low-cost transfers worldwide. However, global cooperation and policy alignment remain essential to making this goal achievable.

Customer Feedback Drives Product Development

Customer input directly shapes product improvement, helping fintech companies focus on real needs. By regularly gathering and acting on client feedback, fintechs avoid guesswork and build features that meet actual demand. This feedback-centered approach keeps companies relevant and responsive to market changes.

Executing Ideas: Why Action Beats Theory in Fintech

Success in fintech depends more on execution than on the idea itself. Action, responsiveness, and a focus on customer satisfaction turn good ideas into impactful products. Fintechs that prioritize action over theory keep pace in a competitive market, meeting customer needs faster and better.

Fraud Prevention Tools: Enhancing Security for Financial Services

Modern fraud prevention combines multiple layers of security to verify user identity and prevent account takeovers. From multi-factor authentication to behavioral tracking, these tools are becoming standard across fintech to ensure safer financial services in an increasingly online world.

Why Complete Solutions Win Over Piecemeal Features

In fintech, piecemeal features often fail to make a lasting impact. Companies focused on comprehensive solutions have a better chance of success, as customers rely on full products that address broader needs. Building end-to-end solutions helps fintech companies stay relevant and useful to clients.

The Essential Role of Partnership in Fintech Growth

Partnerships allow fintech companies to deliver products that integrate seamlessly into existing banking systems. By working with industry peers, companies can offer flexible, client-ready solutions. Partnerships lower costs, reduce setup time, and increase adoption rates for new tools and services.

Why Customer Listening is Fintech’s Competitive Edge

Listening to customers gives fintech companies valuable insights that can shape their products. By understanding client pain points and addressing them directly, fintechs develop solutions that stand out. Customer listening helps companies adapt, improve, and maintain their edge in a crowded industry.

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Takeaways

1️⃣ Make Fraud Detection Your Top Priority

Fraud detection remains critical for fintech companies. Prioritize building multi-layered security features, such as multi-factor authentication and biometrics, to verify user identity and guard against attacks.

2️⃣ Focus on Product Fit Over Flashy Features

Instead of creating trendy add-ons, build comprehensive products that solve real problems for users. Make product-market fit the main goal to ensure a lasting impact in a competitive market.

3️⃣ Build Partnerships to Extend Your Reach

Effective partnerships can offer complete solutions without burdening clients with setup costs. Focus on collaborations that help deliver fully integrated products for financial institutions.

4️⃣ Stay Customer-Centered for Lasting Success

Continually gather feedback from customers to understand and meet their needs directly. Use this input to guide development, avoid assumptions, and keep products relevant and useful.

5️⃣ Prioritize Action and Execution Over Theory

Quick action in fintech matters more than ideas alone. Make decisions and move fast to get products in the hands of users, staying responsive to needs and outpacing competitors.

Timothy Li

Lend API

Fintech Confidential

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Time Stamps:

03:47 Timothy Lee's Entrepreneurial Journey

04:44 LendAPI: Revolutionizing Onboarding

08:18 Challenges in FinTech Today

12:29 The Future of International Payments

17:56 Partnerships: The Key to Success

26:56 Key Lessons for FinTech Founders

27:14 The Importance of Execution

29:15 Inbox Zero vs. Inbox Thousands

30:44 Advice for Aspiring FinTech Founders

31:00 Building Products, Not Features

33:23 The Pitfalls of Pivoting

35:50 Investing in FinTech Companies

37:09 The Reality of Fundraising

42:20 Future of FinTech: A Realistic View

44:15 Unbundling and Rebundling in FinTech

45:05 Shoutouts to Impactful FinTech Companies

47:29 The Role of Partnerships in FinTech

49:47 Conclusion and Final Thoughts

This is a Production of Diamond D3, Media

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About the Guest:

Timothy Li: Timothy Li is a tech entrepreneur specializing in banking technology. Throughout his career, he has worked with teams to develop mission-critical software for leading organizations like Intel and JPMorgan. Timothy is the co-founder of multiple fintech startups, including LendAPI, Magic, Alchemy, MaxDecisions, Fluid Credit, and Kuber.

LendAPI: LendAPI is a no-code, end-to-end digital onboarding platform designed to help banks, lenders, and insurance companies quickly launch digital onboarding solutions. With LendAPI, organizations can create a seamless online onboarding process in minutes, providing a suite of tools like Product Studio, Pricing Engine, and Rules Studio, all integrated into one platform.

About the Hosts:

Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.

Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.

Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

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